Basic awareness level course. Global Digital Banking innovations, with latest case studies of 2019, 2020 and 2021. This course gives basic level knowledge on happenings across the globe. Banking has changed from year 2000 - from physical and branch-led relationships, to that of online and digital relationships, with very minimal customer visits to branches. Today's generation uses Internet, Mobile and social platforms to connect with banks. As a result, banks are becoming more digital, or are converting to an all new digital-only type service. This course share experiences of various global banks in defining as to how: * Banks are progressing with Mobile, Internet, Social Platforms. * Fintech companies are giving banks a true run for the money * Defining comprehensive usage of innovative digital technologies such as; Artificial Intelligence, Machine Learning, Cognitive thinking, Blockchain, Chatbot, Big-data, IOT, Voice Biomatrix * Narration of various back-end technology usage by CIOs of the organization including Internal / external integrations, CRM, Documentation, Legacy Revamp etc In addition, Case studies of 2019 and 2020 videos include following aspects: Examples of banks using AI / ML, AR / VR, Open Banking, IOT, Chatbot, Blockchain, Big-data etc in domain areas such Loan disbursement, Credit Evaluation, Portfolio Management, Account Aggregation, Ro-advisory portfolio management, Fraud check, Risk Management, Business Banking, Digital Twin, Digital Payments. This course has examples from many countries of the world such as - Canada, USA, UK, China, Australia, New Zealand, Spain, Germany, Singapore, Brazil, India etc. With all the different innovation technologies of the world.
Curriculum for this course
There is no specific banking knowledge needed to attend this course.